Thank you to everyone who tuned in for our live K-Dense Web Office Hours on March 17th!
It was fantastic to connect with so many members of the community and dive deep into your most pressing questions about K-Dense Web.
This session was all about you, our dedicated users, bringing your curiosity and expertise to the table. For an hour, the K-Dense team addressed your questions live, covering everything from implementation strategies to data privacy hurdles.
Here were the key takeaways from the discussion:
Getting Started
| Question | Answer |
|---|---|
| What foundational knowledge (e.g., Python, bioinformatics tools, prompting) is most helpful before using the platform? | K-Dense Web is an end-to-end hosted solution that does not require field expertise. The most important skill is learning how to write clear prompts that describe objectives, deliverables, and methodology. Check out our blog post about best practices for prompting K-Dense Web. |
Data Privacy and IP
| Question | Answer |
|---|---|
| If I use the platform for something containing my company's intellectual property (IP), is my data stored, and what happens after the session? | Data is hosted securely on private cloud compute through Google Cloud Platform (GCP). The team does not train AI models on user inputs, such as datasets or prompts, nor do they fine-tune models on user data. Users own all IP for the inputs and outputs generated during a session, and the platform offers data deletion for specific sessions. |
| If the platform generates code using a novel retrieval algorithm for my proprietary data, who owns that IP? | K-Dense does not own any IP generated by the user, including specific prompts, uploaded data, generated code, or produced artifacts. |
| Does the team offer local solutions for large proteomics files that cannot be uploaded to external servers due to national data privacy or data sovereignty laws? | Users can write their own Model Context Protocol (MCP) server to interface with their local data so only relevant metadata is accessed by K-Dense Web for analysis. Note that the web interface currently has a 10GB file upload limit. |
K-Dense for Enterprises
| Question | Answer |
|---|---|
| Can the platform be used as a service that can be called from internal workflows? | K-Dense can support direct API access for enterprise customers wishing to interface with their own tools or AI agents. |
| Is there an enterprise tier with dedicated compute or private data isolation that guarantees Service Level Agreements (SLAs)? | Yes, the enterprise solution is a custom version that can include local deployment on a private cloud or on-premise hardware, air-gapped access to data, specific SLAs, and HIPAA compliance. |
System Assumptions & Limitations
| Question | Answer |
|---|---|
| When the agent generates a statistical method, does it document the assumptions and limitations for future reproducibility? | The system keeps a log of its thought process and why it made certain decisions. Users can also explicitly prompt the system to save a detailed description of the methodology as a markdown or PDF file. |
Thanks again to all who attended this month's office hours event. We look forward to continuing this conversation and integrating your feedback as we enhance K-Dense Web.
Don't forget to register for our next Office Hours event on April 17, 2026 where we'll be discussing the latest updates to the platform and taking your questions and feedback. Register here.